Answers to your most frequently asked questions.

What do you make the IdealCup™ out of?

Our New Zealand made IdealCup is made of just two materials, both of which are 100% BPA FREE and Recyclable.

Before we chose our materials, we consulted Plastics New Zealand, the governing body for Plastics Manufacturing in New Zealand; to ensure we were using materials which were safe for our customers, could be recycled and ultimately, re-purposed at the end of their useful life.

The cup and lid are both 100% commercially dishwasher/sanitiser safe.  We have commercially washed hundreds of IdealCups over the years, without any compromise to the product.

The Cup

  • The cup is manufactured from a polypropylene (#5 recyclable plastic) which has a talc filling (which makes the cup robust and virtually unbreakable, whilst ensuring it won't become soft and flimsy over time).  Its surface has a slightly matt finish
  • The IdealCup currently comes in just the ONE SIZE - a 12 oz/335 ml (large) t/a cup - we have a 16 oz being released later this year
  • There are internal lines moulded in to the cup for shorter 10 oz (medium) and 8 oz (small) pours
  • 100% barista-friendly - fits under espresso machine group heads
  • Suitable for very high water temperatures, for the likes of tea and black coffee drinks
  • We've made our IdealCups from a non-toxic, BPA free material, which doesn't develop stains, smells or nasty tastes over time.  We have a lot of tea drinkers praise our cups, as they love the fact they don't have a tannin build up, nor do they leave a stain or taste
  • We choose not to use any nasty silicone in our IdealCup (some products use a silicon lid and/or band around the middle).
  • We offer a lifetime guarantee on the cup (some conditions apply)

The Lid

  • The lid is manufactured from a polyethylene
  • We have incorporated a smart, rotating sipper hole 'plug', to ensure no spills or leaks.
  • We offer a 1 year warranty on the lid, as it is made from a less robust plastic, to make it malleable.  We generally find the lids last much longer than 1 year and we have some customers who are happily going strong after 8+ years!

The IdealCup™ is a LIFETIME REUSABLE PLASTIC and should not be confused with single use plastics.

We use JUST TWO New Zealand made plastics, both of which can be ground down and made in to new IdealCups™. 

Choosing the plastics we use to make our  IdealCup™ offers a tangible, cost effective, reusable solution, which makes REUSE accessible to everyone.

Why do you include 'talc' in the IdealCup™?

All materials we choose to use for the production of our IdealCup product are Food Safe Approved.

When IdealCup first decided to use plastic for our product materials, we contacted Plastics New Zealand for a recommendation for which plastics to use. Plastics New Zealand recommended talc-filled polypropylene for the cup and polyethylene for the lid.

Talc-Filled Polypropylene

Talc is added to the polypropylene to stiffen the plastic and give it strength, making it robust and enabling us to confidently promote the cup as ‘life-time’ reusable.

After this recommendation, IdealCup sought assurance from Auckland University, to validate this recommendation. John Plimmer Ph.D. from Auckland University provided these comments:

During manufacturing the talc is totally encapsulated within, and bonded to, the polypropylene matrix, and no longer behaves as the fibre-like particle.

This occurs during the high temperature, melt compounding, operation. Any toxic potential is completely 'neutralized' once this permanent polymer/filler structure has been generated.

The scenario of 'free' talc fibres being ingested by someone drinking from a cup moulded from talc-filled polypropylene would require the talc to disassociate itself from the polypropylene matrix - a thermodynamically unlikely event.

Talc-filled polypropylene has a long, safe, record as a raw material for use in the manufacture of components used in food contact applications”.

Why do you make the IdealCup™ out of plastic and not glass or stainless?

The IdealCup™ is a LIFETIME REUSABLE PLASTIC and should not be confused with single use plastics.

We use JUST TWO recyclable plastics, both of which can be ground down and made in to new IdealCups™. 

Choosing the plastics we use to make our  IdealCup™ offers a tangible, cost effective, reusable solution, which makes REUSE accessible to everyone.

We know glass is aesthetically pleasing and it is a sustainable material however, the guts of it is... glass can break, glass is heavy to carry and currently, to manufacture glass cups in New Zealand is cost prohibitive.

Another consideration is glass becomes very hot to hold, so the inclusion of a silicone or cork band to dissipate the heat is generally required.  Silicone bands are not environmentally friendly, cannot be re-purposed into new products at the end of their useful life and will ultimately end up in landfill.

Stainless Steel cups use the most amount of natural resources to make.  These are mostly made in China and then have to be shipped to New Zealand.... carbon footprint!  Single wall Stainless Steel cups are too hot too hold without the addition of some sort of sleeve (cardboard) round the cup; which results more single use waste being created just to use the cups.  Our unique 'fins' built in to our cup design results in a comfortable hold without the need for the addition of yet another material.

Unlike most other cups available in the market, the IdealCup™ is MADE IN NEW ZEALAND.  We are staunch about our position and will not waiver from this.  We could certainly make our cups in China for a fraction of the cost however, it's not the point.  We are kiwis and NZ Made is in our DNA.  


Does the IdealCup™ come in other sizes?

Currently the IdealCup™ is available in one size, which holds the same amount as a large takeaway cup (12 oz).

The cup has internal moulded line measures, to mark 10 oz (med) and 8 oz (small) levels for pouring.

Watch this space…. our brand new 16 oz IdealCup is due for release soon!

Can my IdealCup™ go in the dishwasher and/or microwave?

Yes, your IdealCup™ is 100% dishwasher and microwave safe, in fact it's freezer safe too. We recommend removing the lid if microwaving.

Will my cup taint, stain or smell after use?

No – the IdealCup™ is designed to be taint, stain and odour free, provided it is washed regularly between uses.

Is my IdealCup™ BPA free?
  • The IdealCup™ and its lid are 100% BPA, BPS, & BPF FREE
  • We use no nasty chemicals in the manufacture of our IdealCups™
  • There are NO polycarbonates in either the cup or the lid
  • IdealCups™ are manufactured using polyolefin based materials for both the cup and lid, which do not contain any Bisphenol compounds (BPA,BPS, BPF)
  • All materials we use are approved as Food Safety Standard
Is the IdealCup™ hot to hold?

Like any takeaway cup, if it contains a hot drink, it's going to be reasonably hot to hold. To make it easier, the IdealCup™ has cleverly designed ‘fins’ in the sides to protect your hands from heat transference.

Where are IdealCups™ made?

They are manufactured in Wellington, the Coolest Little Capital in the World.

What happens to an IdealCup™ at the end of life cycle?

IdealCups™ are designed to last a lifetime.  If however, for any reason they do become damaged beyond use or deemed at the end of their useful life, they can either be put in with your regular curbside recycling, or better yet, they can be returned to IdealCup HQ and we will return them to our manufacturing centre, where they will be ground down and made in to new cups and/or lids.

Will the IdealCup™ fit in my car cup holder?

Yes, the IdealCup™ is designed to fit pretty much all standard car cup holders and even a number of different bike cup holders.

Are IdealCups made from Recycled Material?

We generally manufacture our IdealCup stock from new materials however, any IdealCups which are deemed at the end of their useful life and/or any stock we may have that is deemed unusable (generally this is in the form of incorrect colour matching for customer orders or stock which may have been marked in transit) is returned to our manufacturer, who is just 10 minutes up the road from our HQ in Lower Hutt, Wellington.

They take these "deemed unusable" cups and/or lids, grind them down to their original form and re-use the ground materials to make new recycled cups and/or lids. 

So some of our stock is Made from Recycled material.  We don't tend to have a lot of "deemed unusable" product.

How do I become an IdealCup™ retailer?

Complete our Wholesale Enquiry Form or drop us an email or give us a call.

What's the best way to clean my IdealCup™?

The IdealCup has been designed to be dishwasher safe.

We recommend an eco-cleaning product such as Ecostore. Less harsh and abrasive on our cups and moreso, our environment. We also recommend non-lemon based detergent/tablets, as these can 'taint'.

Will the lid drip or spill?

No! The lid is designed to be tightly sealed, so you’ll experience no leakage. And the cleverly designed sipping hole cover is spill and drip free when it’s closed.

Do IdealCups™ cups use any silicon in the product?

No. We choose not to use silicon, as it is not recyclable or degradable and CANNOT be repurposed at the end of it's life.  It can only end up in landfill.

Other than online, where can I buy an IdealCup™ in New Zealand?

For a full list of retailers throughout NZ, check out our stockists page.

When will my online order arrive?

Generally no more than 2 working days. Add an extra day if you're rural.

Can I amend my order after I checkout?

If you wish to amend your order after checkout and payment has been processed, you will need to contact us and we will do our best to accommodate your changes.

Can I buy just a new cup or lid on its own?

Yes, you can purchase individual items via our online shop.

Do you offer discounts for bulk purchases?

Yes, we sure do. Check out the wholesale page or contact us and we'll happily answer your questions.

Can I use the IdealCup™ with a single use lid?

Yes, the IdealCup™  was the first and only New Zealand made cup to fit a single use lid.

We PROMOTE and ADVOCATE the use of the Wood Pulp Evielid. The Evielid is 100% organic, worm farm friendly, home compostable and made from renewable resources.